Terms & Conditions

These terms apply to the services provided by PathCubed ("we", "us"). They set out how we work together, how projects are quoted and paid for, and who owns what we build. By engaging us or paying an invoice, you agree to these terms.

1. Who we are

PathCubed is a company registered in Portugal. We are based in Lisbon, Portugal. You can reach us through our contact page.

2. Our services

We provide AI automation consulting and software development. Our work is organised into three types of engagement:

• Map — a fixed-scope, fixed-fee audit of your operation, delivered as a written roadmap.
• Build — design and development of the agreed system, quoted per project.
• Evolve — ongoing monitoring, support, and new work under a monthly retainer.

3. Engagement and quotes

Before any Build or Evolve work begins, we agree the scope in writing and issue a quote. The quote states the price, what is included, and the expected timeline. Work starts once you accept the quote in writing. No payment is due before you have seen and accepted a written quote or, for the audit, agreed its fixed fee.

4. Fees and payment

• The audit is a fixed fee, payable before the audit begins.
• Build projects are quoted per project. Unless agreed otherwise, we invoice a deposit before work starts and the balance against agreed milestones.
• Retainers are billed monthly in advance and renew each month until cancelled.
• Prices are exclusive of VAT, which is added where applicable. Invoices are payable within 14 days of the invoice date unless stated otherwise.

5. Your responsibilities

To deliver the work, we rely on you giving us timely access to the people, systems, and information we need, and accurate details about your operation. Delays in access may affect timelines. You are responsible for the accounts and third-party services you ask us to work with, and for any third-party fees they charge.

6. Ownership of work

You own the systems we build for you. On full payment for the relevant work, all code, infrastructure, credentials, and data live in accounts you control, and the intellectual property in the deliverables created for you transfers to you. We keep the right to reuse our general knowledge, methods, and non-client-specific tools and components.

7. Confidentiality

Each side will keep the other's non-public information confidential and use it only to deliver the work. This does not apply to information that is already public or that we are required to disclose by law.

8. Warranties and liability

We provide our services with reasonable skill and care. Beyond that, and to the extent the law allows, we do not give other warranties. We are not liable for indirect or consequential losses, or for loss of profit, revenue, or data. Our total liability for any claim connected to an engagement is limited to the fees you paid us for that engagement. Nothing in these terms limits liability that cannot be limited by law.

9. Cancellation and refunds

Cancellation rights and refunds are set out in our Refund & Cancellation Policy, which forms part of these terms.

10. Data protection

How we handle personal data is described in our Privacy Policy. We both agree to comply with applicable data protection law, including the GDPR (RGPD in Portugal).

11. Governing law

These terms are governed by the law of Portugal. Any dispute is subject to the courts of Lisbon, without prejudice to any mandatory consumer rights.

12. Changes to these terms

We may update these terms from time to time. The version that applies to your engagement is the one in force when you accept your quote. The date at the top shows when this page was last changed.

13. Contact

Questions about these terms? Get in touch through our contact page.